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Intro to Billing Statements and Payment Options

As a new or continuing student, we know that navigating billing statements, setting up a payment plan, and understanding your options can be overwhelming. This page will help walk you through the billing statement and payment process.

Fall 2022 Semester balance is due by Monday, August 22!

 

Don’t Wait!

You can check out your real-time statement at any time! Go to “View Current Statement” in your MyUTK account. Real-time means the information in the statement is completely up-to-date any time you login and check.

 

Understand Your Billing Statement and Payment Options

We want to make sure you understand how your statement works, and the payment options that are available to you!

There are two options for you to pay your balance:

  1. Pay your entire balance in full before the payment deadline.
  2. Sign up for a Deferred Payment Plan.

A Deferred Payment Plan gives you the opportunity to split the payment of your balance over three payment installments throughout the semester.

  • First Payment – 50% of the initial balance + a $30.00 service charge fee
  • Second Payment – 25% of the initial balance
  • Third Payment – the remaining balance is due in full


Your payment’s due date is dependent on which payment plan you are operating under. You can check the academic and financial dates and deadlines calendar at any time for dates and deadlines.

  • If you are not signed up for a Deferred Payment Plan, your entire Fall 2022 Semester balance is due by Monday, August 22 at 4:30 p.m.
  • If you are signed up for a Deferred Payment Plan, your payments will be split into three payments:
    • First Payment – Monday, August 22
    • Second Payment – Thursday, September 29
    • Third Payment – Thursday, October 27

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How Do I Pay?

There are several ways you can pay tuition and fees:

  • This option is free and includes no service charge to use.
    • Students: Pay via E-Check through your MyUTK 
    • Authorized User: Pay via E-Check through your AU portal 

  • This option runs through a third-party, so there is a 2.85% service fee for all card payments.

  • Checks should be made payable to “The University of Tennessee” and mailed to:
    • The University of Tennessee
      Office of the Bursar
      1331 Circle Park Drive

                  211 Student Services Bldg.
                  Knoxville, TN 37996-0225

  • Checks must include the check writer’s current address and phone number, along with the student’s UT ID number.

  • You can physically come to One Stop to make a payment. Please note that any payment through One Stop has to be processed at another location and will not be immediately posted to your account.
  • One Stop is located at:
    • Hodges Library Ground Floor
      1015 Volunteer Boulevard
      Knoxville, TN 37996

  • Authorized users (AU) can help make payments for a student account. The student has to first set up an authorized user in their MyUTK account. Instructions for how to do that are below.
  • Once established as an AU, login to the AU portal. Payment options are listed in the portal.

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Can Anyone Help Make Payments on my Account?

Authorized users (parents, spouses, family, etc.) can talk to One Stop about financial aid offers, billing statements, payments, verification, and other outstanding requirements needed for payment due date. UT cannot share your financial records with third parties unless you give authorization. Learn more at onestop.utk.edu/authorized-users.

Follow these steps to set up an authorized user in your account:

  1. Log into MyUTK
  2. Select the “Academic Support” dropdown menu
  3. Select “FERPA Financial Release Form”
  4. Click on “Authorized Users” under “My Profile Setup”
  5. Click on “Add Authorized Users” in the gray bar at the top of the page
  6. Read the FERPA regulations
  7. Input the email of the individual you want to add as an Authorized User (give consent to)
  8. Agree to the terms of the consent
  9. The Authorized User will receive two emails that will include:
    • A URL to log into the portal
    • Their temporary password

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What are Refunds?

If you receive an excess amount of financial aid or overpay on your balance, the university would issue you a refund. We encourage you to set up e-Refunds in your MyUTK account. This ensures any excess aid or refunds can be quickly deposited in the designated personal bank or financial institution account or added to your VolCard. Please note that some fees are non-refundable. For more information, visit onestop.utk.edu/refunds.

Note: Students may transfer up to $1000 in excess aid to their VolCard.

  • Log into MyUTK.
  • Select VolCard Transfer under the “My Financials” section.
    • The last day to request a transfer to your VolCard for Fall 2022 is August 25.

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Ready for all things Fall 2022? View the checklist!

 

Still Have Questions?

If you have any other questions over payments, please reach out. We’re here to help! Connect with a helpful One Stop counselor at onestop@utk.edu or call 865-974-1111.