Due to regulations set forth by the Family Educational Rights and Privacy Act (FERPA), once a student has registered for their first semester at UT, One Stop becomes limited in what they can discuss with those that are not the student or an authorized user.
What is an Authorized User?
An Authorized User is someone designated by the student as a person that One Stop can talk to about topics related to financial aid, billing statements, payments, verification, and other outstanding requirements needed.
How Can a Person Become an Authorized User?
A student can register someone to be an Authorized User via their MyUTK account by following the below steps.
- Log into MyUTK
- Select the “Academic Support” dropdown menu
- Select “FERPA Financial Release Form”
- Click on “Authorized Users” under “My Profile Setup”
- Click on “Add Authorized Users” in the gray bar at the top of the page
- Read the FERPA regulations
- Input the email of the individual you want to add as an Authorized User (give consent to)
- Agree to the terms of the consent
- The Authorized User will receive two emails that will include:
- A URL to log into the portal
- Their temporary password
Where Do I Log In?
- Once established as an AU, login to the AU portal. Payment options are listed in the portal.