Authorized Users

What is an Authorized User?

Students can designate Authorized Users (AU) in MyUTK. An AU can talk to One Stop about financial aid, billing statements, payments, verification, academic records, and more. Authorized Users will receive timely communications regarding important dates and deadlines that impact the student.

Due to regulations set forth by the Family Educational Rights and Privacy Act (FERPA), once a student has registered for their first semester at UT, One Stop becomes limited in what they can discuss with those that are not the student or an authorized user. Learn about your different options for AU permissions here.

Becoming an Authorized User

A student can register someone as an Authorized User via their MyUTK account by following the these steps:

  • Log into MyUTK
  • Select the “Academic Support” dropdown menu
  • Select “FERPA Financial Release Form”
  • Click on “Authorized Users” under “My Profile Setup”
  • Click on “Add Authorized Users” in the gray bar at the top of the page
  • Read the FERPA regulations
  • Input the email of the individual you want to add as an Authorized User (give consent to)
  • Agree to the terms of the consent
  • The Authorized User will receive two emails that will include:
    • A URL to log into the portal
    • Their temporary password

Learn more about FERPA regulations here.

Authorized User Login

Once established as an AU, you can log into the AU portal. Here you will find access to check your student’s account balance, submit a payment, payment options, view payment history, and more.