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    One Stop Student Services

  • Contact One Stop

    • AUTHORIZED USERS (AUs)

    Registration & Records

    Because FERPA limits what information UT can share, only students and their designated Authorized Users (AUs) can access and discuss certain aspects of the student’s account with One Stop Student Services.

    What Are Authorized Users?

    An Authorized User is someone designated by the student in MyUTK who can speak to One Stop about topics such as: 

    • Financial aid
    • Billing statements
    • Payments
    • Verification
    • Academic records
    • Other account-related matters

    Authorized Users also receive timely communications about important dates and deadlines that impact the student.

    How to Become an Authorized User

    Students are the only ones who can add an AU. Your student can use the following steps to add you as an AU in MyUTK: 

    1. Log in to MyUTK
    2. Select FERPA Financial Release Form from the Academic Support menu
    3. Select Authorized Users from My Profile Setup menu
    4. Provide email address of Authorized User(s)
    5. Read FERPA regulations and agree to terms of consent

    Upon adding an AU in MyUTK, the AU will receive two emails containing: 

    • A URL to access the AU Portal
    • A temporary password to log in to AU Portal

    AU Portal Access

    Once established as an AU, you can log in to the AU Portal to:

    • Check your student’s account balance
    • Submit a payment
    • Review payment options
    • View payment history
    • Access other financial and academic record-related information

    Log into AU Portal

    Log in to the AU Portal