Video Tutorials
Payment & Billing
Billing
What to Know About Your Charges
In this video, we discuss the timing of billing statements, make sure you understand the difference between a static bill and a real-time bill, and how to reach charges, financial aid, and payments.
Making Payments
How to Make Payments & Payment Methods
In this video, we show you where to see charges and how to make a payment through MyUTK; we discuss options for payment methods and show you where parents/guardians can log in to billing.
Third Party Payments
In this video, we discuss discounts and waivers offered and accepted by UT, as well as third-party payments and the process of billing.
“All Things Payment” Webinar
Recap Video
The One Stop team helps answer the most common student questions about billing, statement, and payment options in their Spring 2023 “All Things Payment” webinar.
Financial Aid & Scholarships
External Scholarships
In this video, we explain external scholarships and discuss how UT processes them, and we provide information on possible external scholarship opportunities.
Financial Aid Awards
In this video, we discuss the estimated cost of attendance, where to view your financial aid, and how to accept your financial aid awards.
FERPA & Student Privacy
FERPA
The Family Educational Rights and Privacy Act
In this video, we discuss FERPA and how to add authorized users to your MyUTK account.
Adjusting Your Schedule
Adding & Dropping Classes
What to Know Before You Make Schedule Changes
In this video, we discuss the implications of adding and dropping classes, as well as show you how to add or drop a class in your MyUTK account.
