Billing Statements & Payments

Financial Success Starts on Rocky Top

Whether you have questions about billing, financial aid, or enrollment, need one-on-one financial coaching or want to explore grants, scholarships, loans, or work-study to help cover costs, we’ve got you covered.

Fall 2025 Billing & Payment Due Dates

Fall 2025 Account Statements will be available in MyUTK and the AU Portal on Wednesday, July 9.

Payment Due Dates

  • August 8: One-Time Payment & Payment Plan
  • September 30: Payment Plan, 2nd Payment
  • October 30: Payment Plan, 3rd Payment

Late Registration Payment Due Dates

  • August 28

Other Important Financial Dates & Deadlines

Failure to meet the following dates and deadline may result in financial aid disbursement delays. The university recommends students complete all necessary processes prior to the August 8 payment due date to avoid late payment fees and registration holds.

  • July 15: Last day to apply for Alternative (Private) Loans and complete the borrowing process with your lender.
  • July 21: Deadline to mail third-party billing forms, 529 plans, checks, money orders, cashier’s checks, and external scholarship funds for fall.
  • July 24: Deadline to submit any necessary SAP, HOPE, and Institutional Scholarship Appeals to allow adequate time for processing and ensure completion by Payment Due Date (August 8).
  • July 25: Last day to accept your Direct Loans in MyUTK, complete Entrance Loan Counseling (ELC), and sign the Master Promissory Note (MPN).
  • July 25: Last day to apply for Parent PLUS Loans and finish the borrowing process with Federal Student Aid (FSA).
  • July 31: Deadline for UT to receive Fee Waivers and Discount Forms
  • August 8: Financial Aid & Scholarships will be applied to your account balance.
  • August 13: Excess financial aid refunds begin.

Account Statements

Before classes start each semester, you’ll be notified that your Account Statement is available to view in MyUTK. Your Account Statement lists the total amount of tuition and fees for the term, your financial aid and scholarships, and your remaining balance.

How to View Your Account Statement

Students

  1. Log in to MyUTK using your NetID and password.
  2. Click View Statement at the bottom of the My Financial Information section.
  3. Follow the on-screen instructions to navigate to the payment portal, view your statement, enroll in a payment plan, and make payments.

Authorized Users

  1. Log in to the AU Portal using your username and password.
    • If you are not already registered as your student’s Authorized User, request that your student adds you as one!
  2. Click View Current Statement in the Statements section.
  3. Follow the on-screen prompts to view Account Statements, enroll in the Payment Plan, and may payments on behalf of your student.

Understand Your Payment Options

Once you have accepted your financial aid and viewed your Account Statement, there are two payment options:

  • One-time Payment: Pay your balance in full by the Payment Due Date. If you choose to make a one-time payment, you do not need to enroll in a payment plan. To select this option, simply pay 100% of your balance.
  • Payment Plan: Enroll in the payment plan and pay 50% of your balance by the Payment Due Date. Once enrolled in the payment plan, you must make two additional payments (25% of your total balance) during the semester. Make each payment on time to avoid a $35 late fee for each late payment.

GradGuard Tuition Insurance

UT partners with GradGuard to offer optional tuition insurance. GradGuard can reimburse up to 100% of your nonrefundable school costs after a mid-semester withdrawal for a covered illness, injury, and more.

Accepted Payment Methods

After deciding whether to make a one-time payment or enroll in the Payment Plan, select one of the following payment methods:

Pay Online via MyUTK or AU Portal

  • E-Check: Make a secure, no-fee payment directly from a checking or savings account. This is UT’s preferred payment method.
  • Credit or Debit Card: Pay online using a credit or debit card. A 2.95% vendor service fee applies to all card transactions. This fee is charged by the payment processor, not UT.

Pay By Mail

  • Third-party Billing or 529 Plan: If you are using a 529 college savings plan or a third-party sponsor (such as an employer or scholarship organization), request that payment be mailed by the posted “mail by” date each term to ensure receipt and processing by Payment Due Date.
  • Check, Money Order, or Cashier’s Check: Mail payments by the posted “mail by” date each term to ensure receipt and processing by Payment Due Date.

Make checks payable to “The University of Tennessee” and send to:

The University of Tennessee
Office of the Bursar
1331 Circle Park Drive
201 Andy Holt Tower
Knoxville, TN 37996-0225

Authorized Users

The Family Educational Rights and Privacy Act (FERPA) protects your privacy at UT. We won’t discuss your personal information with others unless you give us permission.

If there’s someone you want to have access to make payments, view your account, or talk about your financial aid, you can add them as an Authorized User (AU) in MyUTK.

Refunds

If you receive more financial aid than you owe or overpay your balance, UT will issue you a refund.

Set Up Direct Deposit (eRefunds; Optional)

We recommend setting up an eRefund account in MyUTK so any excess aid or refunds can be deposited quickly and securely to your bank account.

  1. Log in to MyUTK using your NetID and password.
  2. Click View/Pay Fees in the My Financial Information section.
  3. Click eRefunds and follow the on-screen prompts to complete the process.

Your eRefund profile stays in place throughout your time at UT. Be sure to update your information if your banking situation changes!

Add Refunds to Your VolCard (Optional)

Students may transfer up to $1,000 of excess aid to their VolCard for on-campus use.

  1. Log in to MyUTK using your NetID and password.
  2. Click VolCard Transfer in the My Financial Information section.
  3. Follow on-screen prompts to complete the process.

Important Notes on Refunds

  1. Some fees are non-refundable.
  2. If you drop classes, withdraw, or are dismissed, your aid may be recalculated, which could result in a balance you’ll need to pay.
  3. You can authorize federal aid to cover non-tuition charges when accepting your aid.