Excess Financial Aid and Refunds

How to Set Up a Refund Profile

  • Log into MyUTK.
  • In the section called My Services, select the View/Pay Fees link.
  • Select the e-Refunds link to set up your Refund Profile.

Excess Financial Aid

UT offers direct deposit for your excess financial aid. The funds are sent to your designated account. The availability of the money varies, depending on your financial institution’s policy for receiving and crediting direct deposit.

The funds are transmitted on the day of disbursement, but it may take longer before the deposit shows up in your account.

Your refund profile will remain in effect throughout your time at UT. If your account changes, make sure you update your profile. Checks that require an endorsement are not eligible for direct deposit. Instead, you’ll get an e-mail saying the money has been sent to your financial institution.

Designate Financial Aid to Pay Other Charges

Your federal financial aid is automatically applied toward your tuition and fees for the year you receive it.

Federal regulations allow you to voluntarily authorize financial aid to be used to pay for non-tuition and fees during the current year. You make this designation online when you accept your financial aid.

Financial Aid Refunds

Your financial aid is used to pay your charges and fees at UT. The leftover amount you receive must be repaid if you withdraw from the university or you’re dismissed. The university calculates and distributes refunds to Title IV programs.

Refunds for Students

Refunds are the amount of tuition, maintenance, and other charges that are due back if you drop classes or withdraw from UT.

Based on the date you drop a course, you may owe a percentage charge for the dropped course. Please refer to our Calendars section for dropped course dates and charges. You may be eligible for a refund so please review your student account.

The university makes refunds each semester after the drop deadline for classes. The amounts are calculated to the nearest dollar. If you have any outstanding fees or fines, the amount of your refund is applied toward those first.

Any remaining refund balance is either sent to your bank account or applied to your debit or credit card, depending on how you paid. Make sure you set up a refund profile in MyUTK if you’re due to get money back in that account.

If you withdraw from UT, that does not cancel any fees or charges you have already incurred.

The Technology Fee, Transportation Fee, and Facility Fee are all mandatory. They’re refunded on the same percentage scale as maintenance and tuition charges. The Housing Office determines refunds for housing and meal plans, according to your contract.

Some fees are non-refundable including: Deferred Payment Plan Fees, Final/Late Registration Fees, and Late Payment Fees.

All refunds are subject to audit, and UT reserves the right to correct any errors.

More Questions?

If you have additional questions about receiving a refund, contact a One Stop counselor.

Hours of operation: Monday-Friday, 8:00 a.m.-5:00 p.m.
Phone: 865-974-1111
Fax: 865-946-3223
E-mail: onestop@utk.edu
In person: Hodges Library Ground Floor at 1015 Volunteer Boulevard
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